Emails coming from school

Emails coming from school

It appears that some parents are not receiving email coming via our student management system (etap). This is our most effective way of sending bulk emails. I have been sending out daily emails so if you are not receiving them, please follow the guidelines below.     The explanation from etap. 

Make sure you check  Spam/Junk as eTAP emails land there incorrectly.


Etap do have issues with hotmail / outlook / live accounts :

Try this option if you do not receive any of the emails from eTAP

Parents may have to add etap.co.nz to their ‘safe list’ & they will get emails sent from eTAP.

Click on “Options” in the upper right corner of your Hotmail/Gmail screen.
Then click the link for “Safe and Blocked Senders” in the body of the page under Junk e-mail.
Click the “Safe Senders” link and enter the email address you want to whitelist.
Click “Add” to put it on your list.

We are currently looking into solutions for this still.

We hope this helps.

Nga Mihi

Greg Allan